Category Archives: Managed Services
You probably know by now that we are a certified Microsoft Gold Partner (we like to talk about it now and again) but what exactly does that mean? So we can affix the name Microsoft onto the end of every service we offer but being certified gold by the brand is much more than bragging rights! It basically means that we can offer our customers so much more to our customers than our competitors can. In fact, as we like to shout when it comes to our managed services – we are staying ahead of the game!
What’s the point of it?
Being certified gold by Microsoft means that we are officially endorsed to provide you with the highest levels of expertise, strategic thinking, and hands-on skills. It means that when it comes to working on Microsoft products, we know better than other companies how their products operate, their strengths and weaknesses and above all else, how to get the best results from all Microsoft products.
It means that we work closely with Microsoft, maintaining excellent communicative links with the company and receiving the very best IT training. As a gold certified Microsoft partner, we encompass a broad range of expertise and vendor affiliations that can help you prioritise and effectively deliver your technology solutions.
Why should I care?
Not just any company gets to be certified gold by Microsoft you know! Microsoft Gold partners have been in the IT industry for an average of five years, bringing lots of experience to customers. Such an award proves that we have met the minimum benchmark for the number of Microsoft Certified Professionals (MCPs) who have a demonstrated level of technical expertise and the proven ability to deliver solutions featuring Microsoft products. MCPs have to pass certification exams developed by Microsoft no less! If you like talking numbers, we have four!
In order to achieve Microsoft Gold status, we have to prove that we offer expertise in IT infrastructure, networking, office automation, e-commerce, collaboration, business intelligence and other leading edge IT disciplines. We offer consulting, training, implementation, maintenance and support – the complete package! With 24/7 telephone support available to us from Microsoft, 365 days of the year, there is no Microsoft-related IT enquiry that we cannot solve for our clients, making us one of the most skilled IT systems businesses in the region.
Oh, and guess what….
You now know exactly what we are talking about when mention our Microsoft Gold status but that’s not all. We’re currently #2 nationally on the MS Pinpoint website for Gold Server partners. We’re #1 within a 10 mile radius of Coventry across all disciplines and #3 within a 25 mile radius (CLICK HERE). This simply means that we have received some of the most positive reviews from customers.
So don’t just take our word for how good our services are, take the word of one of the biggest IT companies in the world and the many people who have used us in the past. It is them who help us stay ahead of the game!
Managed services is an area of IT provision that is set for huge growth, with the Americans expecting spending to increase from 27% in 2011 to 40% in 2015. The UK is rapidly following suit, and we have been at the forefront of this growth with our own range of managed services.
Managed Services can include anything from a complete cloud computing infrastructure like our own Cloudmetix or a fully managed internal IT system to a simple managed anti-virus service. Our wide range of managed services includes Cloudmetix, WAN solutions, anti-virus, anti-spam, back-up, replication, audit and IP telephony.
In our experience helping companies across the Midlands with their IT issues, we have found managed services contribute to the growth of a business as well as taking the pressure off day-to-day business itself. We have seen companies able to divert attention away from managing their own IT development projects and focus on their core business development. Additional bonuses of an IT overhaul include the company using less power and reducing their IT carbon footprint.
What managed services are on offer?
Cloudmetix enables you to have access to your full IT systems from anywhere, provided you have an internet connection. It allows access to all your files and documents, your business software and email accounts. The whole system is updated and maintained by a professional IT team, so all you have to worry about is the actual business. It brings together all members of your team, including any remote workers and branches from different locations.
A fully managed anti-virus solution will mean that the selection, testing, planning, deployment, updating and reporting of the software will be taken off your shoulders. The Netmetix anti-virus managed services package will also cost no more than what you would pay for a basic unmanaged software product. It provides the skilled IT resources, domain expertise, centralised monitoring and management facilities and proactive approach to ensuring the protection of your servers, desktops and laptops against the ever present threat of viruses, spam and malware attacks.
A Managed Anti-spam service will prevent all unwanted email, spam and virus’s from ever reaching your network. How is it different to junk e-mail? It means you don’t have to filter through checking for legitimate emails, giving your business back productivity time. It will give your business the continual protection needed to stay on top of this ever present and evolving threat.
With all the IT threats present in this technological age, a managed back-up will create a safe, reliable infrastructure, which will help you recover from a disruption before downtime negatively affects business operations or customer relations. It means that all files are automatically backed up as frequently as every 15 minutes if needed.
A managed replication service is a step in a disaster recovery plan. It ensures that a continuous replication of the business data is stored off-site within a secure Network Operation Centre, so if the worse ever did happen, then the business could be quickly be back up and running.
A managed audit protects customer and business data from increasing security threats and tougher compliance requirements in regulated industries. It will give a comprehensive way to regularly assess and report on possible vulnerability, configuration and compliance related issues on the network.
This is a way to unify communications and ensure that you are communicating effectively with suppliers, customers and colleagues. It is an all-in-one networking and communications solution that will mean your business can collaborate and problem-solve more effectively. IP telephony also allows a greater degree of flexibility by bringing remote workers and locations into a single telephone system with free inter-location calls. IP routed telephony can also significantly reduce your monthly telephone bills.
Take the first step in relieving your business IT headache by employing a Managed Services Solution suitable for your business. Call one of our friendly advisors on 024 7640 8100 to experience the relief yourself.